FAQ

FAQS

Where are you located?

We are currently providing telehealth services to individuals and families in California. The client must be physically located in California at the time of their session in order for the session to be held.

How often are sessions held?

Session cadence is determined collaboratively, based on your goals, current needs, and what pace of support will best help you make meaningful progress. At the start of treatment, therapy sessions are typically scheduled once per week to build momentum and establish a strong therapeutic relationship. As progress is made, sessions may shift to every other week or another cadence that fits your needs.

Do you accept insurance?

We are currently an out-of-network provider. We help individuals and families use out-of-network benefits by providing superbills for their insurance company. We recommend directly contacting your insurance company to inquire about out-of-network benefits as we are unable to guarantee reimbursement.

Where can I access scheduling, payment, client forms and documents, such as invoices and superbills?

Every client will have a profile through the Simple Practice Client Portal, a HIPAA-compliant online platform and mobile app. In the client portal, clients can securely message their therapist, complete forms, access documents, and pay invoices.

I have already been evaluated and/or assessed by another provider. Do I still need to schedule an initial assessment?

Yes. While we value and will read previous assessments, it is necessary for us to conduct our own assessment to ensure we provide personalized and effective treatment recommendations tailored to your specific needs.

Can you collaborate with other providers in my care team?

Yes! You will need to sign a Release of Information (ROI) for us to consult with other providers in your care team. These consultations will be charged at our hourly rate of $190.